Emtek Empowered 2 Entry Set with Ares Grip
Emtek Empowered auto-locking feature relies on a few different technologies in your phone, not only the August app, but also your Bluetooth, WiFi and GPS. This means you will need these systems activated and you may use cellular data when not on a WiFi network.When you're at home, your august app will enter Home Mode and Auto-Unlock will not activate, it's waiting for you to leave. When the August app sees that you have left your neighborhood, Auto-Unlock will go into Away Mode until you return home again. When you return to within 200 ft. from your home, your phone will start looking for your lock. Once you're close enough to your door (20-30 feet) your door will Auto-Unlock and the app will go back into home mode.
Return Information
Emtek products are assembled per order so when they are returned the doorknobs have to be taken apart and restocked. As a result, there is a 25% restock fee on all Emtek products. If items are returned that have been installed, used or abused there may be a higher restock fee assessed or no credit issued. If you need to return an item, please repack the door hardware in it's original packaging to assure that it arrives undamaged. For more return information see our Direct Door Hardware Returns Page. Before returning any Emtek Door Hardware, please contact us for a return authorization number.

