Door Hardware Brand Warranty Information

At Direct Door Hardware, we’re committed to offering high-quality products backed by exceptional warranties from trusted brands. To make it easier for you to find warranty details, we’ve compiled a guide with links to each brand's warranty information. Click on a brand below to learn more about their specific warranty coverage and how to file a claim.

Door Hardware Warranty Info by Brand

Why Warranty Coverage Matters

Choosing door hardware with solid warranty coverage provides peace of mind, knowing your investment is protected against defects. Whether it’s mechanical durability or a flawless finish, these warranties reflect the confidence our brands have in their products.

We sell many different brands of door hardware and all of them have different warranty programs. One thing that is pretty consistent with all brands of door and kitchen cabinet hardware is that you should only use very mild soap and warm water to clean your hardware pieces. Chemicals will damage the finish and void the warranty.

Need help? Contact our team for assistance with warranty claims or selecting the right hardware for your project.

NOTE: We do not cover the cost of international shipping should a warranty issue arise. Warranty on door hardware products is issued by the manufacturer. Unfortunately, manufacturers do not cover shipping costs to and from the manufacturer. If there happens to be a warranty issue with a lock, the customer will be responsible for shipping costs to return the defective item and shipping of the replacement.